I really can’t say enough about how wonderful this dealership is. The staff is so kind and accommodating - this is not your typical dealership and it’s very clear when you walk in. I never thought buying a car could be so fun and stress-free.Eric Acosta was a blast to work with and not only listened to everything I needed but made it all happen seamlessly. I’m truly thankful for his help. The gentleman in finance and the sales manager were also very kind and welcoming. I would send family, friends, coworkers…everyone here.The service department is also great. I’ve worked with Gary inSo excited to have bought a new car here!!

I cant te dell you how much I appreciate this team of people the moment you enter the lot you are treated with respect, and supreme attention Ryan Donnelly is my sales go to guy. He listen to what I need it and he delivers this awesome vehicle. I have been a Chevy guy for a long time Im sorry but Hyundai is my new brand. Thank you

Ryan was awesome to work with. He was extremely responsive, friendly, and funny! A very down to earth kid who was able to lock in our deal the same day. Everything was done via phone, email or text. Super easy. Highly recommend!

Just bought my first car here!! 1st dealership I stopped at and I must say it was a great decision and experience. I would like to say the staff are very helpful and very professional. I am loving my new car, with the help of Nancy who did an amazing job, answered all my questions and concerns. Along with the finance manager Franklin who is very knowledgeable and broke everything down for me to better understand my options. Extremely professional as I mentioned prior, this was a smooth and best car buying experience I probably will ever have!!! 100% recommend and want to thank Nacy and Frank for this experience!

Fast, easy, painless. Just picked up my 2nd car with them; highly recommended.

Ryan and Ashley were great to work with, friendly and professional. I felt at ease from the beginning. I traded in my old car and walked out with a new car in less than 2 hours due to their easy process. I highly recommend them for a no-hassle, high-touch experience that will make you feel good about the decision to buy a car.

Bought several cars here over the years and love the Santa Fe, wr we to meet woth Ryan Donnally. We loved the santa fe in the show room, took a ride in one and Ryan wanted us to see if he vould get us a lower rate through Hyndai than our bank. We agreed and told him we would be back the next day. When we went in he was with another customer, so we went to the Santa Fe and I sat in the drivers seat. My husband them told me that Ryan said it just sold and to get out of the car. I looked at Ryan and he smirked wnd said Im sorryTo say that I was upset is an understatementHe then said he had another one but it was 2000.00 more. We asked if he would honor the first price and he said he couldnt do that. And that there was an additional fee of 2500.00 and he would take 500.00 offThis is absolutely not what I expectedWe left with no car.

I have never been somewhere that is so slow in my life. I have gone here multiple times for an oil change, both waiting and drop off, and unless I keep asking for updates I swear I still wouldnt have my car done. Last time I went, I waited in the waiting room for 55 minutes....and there was only 1 other car there than mine....for a standard oil change.

Buying a car was an unpleasant journey for me that involved multiple bad experiences at other dealerships. That journey happily came to end with Key Hyundai of Salem, particularly because of Ryan’s knowledgeable, reliable, and professional assistance. He was there every step of the way, going above and beyond to make the process as easy and transparent as possible. I am so glad that I got to work with him and am so happy with my vehicle! Thank you Ryan!!

Ryan was the best. Very helpful.

Worst customer service. Leased an SUV they messed up something with my info and have not received payment info. Also the trade in not payed off so received calls for late payment. Multiple calls to dealership and told i would get a call back. Guess what? They don’t call back. The they wonder why I’m loosing my patience. Worst experience with a dealership I have ever had. Love the vehicle but once the lease is up, I’ll go elsewhere.

Ryan D. was great. He was patient and willing to go over every option with us and show us every car we wanted to look at. Definitely recommend!

I had a great time here. ryan was 10/10 fantastic and knew what he was talking about, and was also super kind and fun to talk to. definitely recommend to anyone looking for a car! the staff is super chill and knowledgeable!

Ryan and Dave were incredibly friendly and professional. 10/10 puns and customer service. Would highly recommend!

I was extremely disappointed with this dealership. Not only condescending but clearly stuck in the 1920s. Talked to my partner (female) and I as if we were children and refused to acknowledge what we were saying about pricing. Ryan was wonderful but the “higher ups” treated us awfully and truth be told, I’m confident it was because we were women.

Ryan Donnelly at Key Hyundai in Salem NH took the time with my girlfriend and I to explain our contract for our new lease. He was patient and knowledgeable when answering all of our questions. We felt very confident with our purchase. Thank you for your time Ryan 😎👍one of the best leasing experiences ever.

Ryan was very helpful with my end of lease process. He got me into a N Line Hyundai with no issues. Friendly and funny. Thank you Ryan!

Big shout out to Salemsman Ryan Donnelly and GM David Flowers for the great treatment we received during our recent visit to Key Hyundai. We walked in looking for a specific vehicle and they sold us that vehicle without any pressure or sales tactics to try and make us look at something else! Ryan made us feel welcome and we actually had fun buying a car!!This is our second purchase from Key Hyundai and it wont be our last!

I had Ryan work my deal when I called in and he cut to the chase on the car I wanted. No baloney, knew his stuff and a funny guy to boot. The dealership process was painless as could be as well.

Excellent experience, fast, easy plus an awesome car. David Flowers great guy to deal with. I highly recommend this dealership.

My experience was absolutely horrendous with the SERVICE DEPARTMENT. The staff there was extremely rude! Something was wrong with my transmission. They basically told me i was imagining it. There is nothing wrong with the car. The gentleman, I believe it was Zack ? ( not sure)was disrespectful in the way he spoke to me. I asked for the general manager and he said he wasnt going to do anything for me anyway basically dont bother. I asked my boyfriend to call to also explain the situation and he decided arguing with my boyfriend was the best thing to do. My car died on me the next day and is at the Nashua dealership most likely getting a new transmission. The car seized - so I was not incorrect in what my car was doing. He was just lazy and condescending. There was absolutely no way he could not tell something was wrong. I have brought this matter to corporate and they are helping me pursue this matter. Even the paperwork he handed to me was condescending. You need to teach your workers how to handle customers. My experience with Nashua has been 100%. Everyone I know that has been to this dealership said their experiences were awful!!!!

Ryan & Greg & nas, & Ashley we’re great and friendly on my experience on buying my new Elantra

I worked with Ryan today and he did a fantastic job! He had a vast amount of knowledge on every car he showed us. You could tell he knew what he was doing and he was extremely patient with the process. Would definitely come back here and work with the entire team again!

Looking for a good deal and excellent customer service, definitely recommend this dealership. They are currently under construction but the place will look great after it is done. They have a variety of used vehicles with really competitive pricing. Awesome deals on the New and used cars. I recommend you check it out just ask for myself as I am a salesman here id be glad to help out!!

Ryan is extremely personable and made leasing a car a very enjoyable experience. We would definitely come back when we need another vehicle

I must say I was extremely disappointed with my experience here. I bought a car here several years ago and wanted to give them my business again. Well, never again. I had a vehicle that I wanted to trade in, and when I went there to have it appraised, they gave me a very insulting low-ball offer. And this was after letting me sit there for over half an hour with no updates. I was confused because I was able to pull up book value in just a couple minutes, and had checked extensively online so I knew what my trade was worth. They finally came back and offered me $10,000 and would barely budge from there. The gentleman I was speaking to halfheartedly told me he would make some calls but didnt think there was much more to be done. I left very confused and disappointed. And as I expected, I never heard from them again. I started to look at other dealerships, and decided to try another one. Well, I was right in my feeling like I was insulted by their offer. Not only did another dealership give me an offer within minutes, but it was $5,500 more than what Key offered me. I understand that the name of the game is make money, but I feel like my treatment here was poor at best.

Ryan and dave and Franklin the best sales ever! Knowledable friendly took care of everything the BEST dealership

Ryan Donnelly is an excellent salesman. The total experience was awesome

Ryan personality and professionalism is great and really made it easy on me through the buying process

UMMMM best experience ever. Ryan is hilarious and so accommodating. He worked with me for hours picking out the perfect car for me. He was so patient and kind and honestly I have never had more fun buying a car. Lots of laughs throughout. Thank you so Dave and Brianna too!!

Ryan was a great help and made us feel very welcome. He was super relatable and made the whole experience smooth and simple :)

Terrible service at this dealership. My brother purchased a car & when we went to pick it up we waited for an hour for paperwork even though he had scheduled ahead of time. Nothing was prepared for him & they knew to expect him. No one came over to update us or explain what we were waiting for. The finance person at this dealership was awful. Do not look for a car here.

BUYER BEWARE - DO NOT BUY ANY EXTRA WARRANTIES.My wife just went to have her tires replaced, and was wondering why she was replacing they early. When she called the phone number on the warranty of the tires, they told her that the tire they warranty is not the one on the car. So, that warranty was void before we even rolled the car off the lot. Also, the extra warranties that they said would take care of things on the car, they dont. Every time she went to use the warranty, like the five star warranty they push, they said it doesnt cover that, such as paint chipping. What was the use of buying the warranty then? It was to help them make money, I guess, because we havent got anything out of using it.Be very careful though them. I would stop at buying the car and nothing else, or go to someone else who is willing to honor and give you the right warranty.OK, heres what I cant understand. My wife and I bought the scratch and dent package from you guys that clearly states you will take care of paint chops. When she brought her car in, she was told you had NO RECORD of her buying the package, even when she had it on her hands. Which part do I not understand, the fact that the package states that it will take care of paint chips, or the fact that when my wife had it in her hands, you still wouldnt take care of it?Once again, it isnt the limitation of the warranty, it is the fact that they will not honor it.

Ryan was very professional and fun to work with. He was informative and made sure everything I asked for I got. He made sure things went smoothly and quick

Ryan you the man, Thank you . A+++ service. Need a car? go visit Ryan he gets the best price..

Ryan was the best! He made my son’s experience buying his first car fun and engaging! Definitely ask for Ryan!!

Had a great experience with Ryan!He was helpful and extremely pleasant!

The Dealership MangerIs top Narth personThank you for my2020 Hyundai Santa fe sportAlso the Great deal you gave me💪💪💪💪💣💣

Just bought my first car here! We worked with Ryan and he couldn’t have done a better job making this one of the best car buying experiences I probably will ever have! Thank you Ryan and Dave!!

Key Hyundai made the car buying experience so easy! We worked with Ryan who was a pleasure and made the process very easy and fun.

I worked with Ryan to purchase my new vehicle and couldn’t ask for a better experience! Super professional, very nice to work with, and was able to get us a great deal on the car! If you’re wondering which Hyundai dealership to go to, I’d recommend going to Key Hyundai of Salem.

Had a great experience, very clean, modern service department.Very satisfied with the professionalism of the associates greeting you on arrival.Fast service. Coffee was great.A great day

Key Hyundai of Salem provides a great environment when shopping for a car, leasing a car, or having a service performed on your car. I have been a customer for many years. It is nice when you see the same familiar faces. It is a sign of a good company.

Had a great experience with Ryan Donnelly. Got me into the car I wanted for a reasonable payment. Definitely recommend.

My family member bought a car on Saturday and made an appointment to pick it up on Tuesday.. nothing was ready they kept him waiting for over an hour knowing he drove an hour and a half to pick up the car…. Then the next day they wanted him to drive back up because they made mistakes the night before…. He said he had to work… so they drove to him … they took him away from his work for about 2 hours.. and they couldn’t even give him the mats that he asked for and was told he would have upon purchase…No compensation for being delayed on Tuesday evening and taking away from his work on Wednesday… In the finance person extremely rude and opinionated. You almost had my business but I will go elsewhere you should compensate this young man for the inconvenience you caused him.

Excellent and smooth car buying process with Ryan. He was fantastic and made the whole day easy. Thanks and will be back when we need another for sure.

The dealer was fast, efficient, and helpful. Ryan Donnelly was a great salesman to work with.

My daughter bought her first car here And we worked with Ryan and Dave and it was a really good and fun experience with the gentleman there except for Dave’s singing was awful😂

I was looking for a used car to buy so i didnt have to pay anything monthly at the moment. I really lucked out by getting a 2008 Honda Accord EX-l Coupe with just 75k miles on it. It had 1 previous owner who kept up with all the maitenance & never got in an accident. @Heidi was the saleswoman me & my parents dealt with & helped us find this vehicle, she was real helpful. The guy in the finance department was a pleasure to deal with & so was Eric, who helped me the day i picked it up. The Mananger was also very helpful with this whole process. Seems like a great place to get a new or used vehicle!

Ryan was very professional and easy to work with. He was very knowledgeable and answered all my questions thoroughly.

Very disappointed in there service department my family been leasing and buying cares from them for the last 10 years and keep going back well I have a lease with few miles on it and the transmission is bad cant be driven so I go to service and Very disrespectful and just treats you like your off the streets....never asked for special treatment there was 4 open appointments that week and one the next day and he tells me its going to be 2 weeks...I explained there was open appointments and he wanted none of it...so I go to autofair in Manchester same deal was booked up for 2 weeks but told me if I dropped it off he would try to look at it himself when he had a chance...thats called customer service within a few days he got back to me and my transmission was defective so they order a new one and will fix asap....just littering like that deserve respect....my and the wifes car lease is up in 6 months and now autofair will get our business thank you autofair for your professionalism

I needed a new vehicle, because mine had a check engine light on, that would have cost me major money to have fix. This place was very accommodating to my wants and needs, without feeling the pressure that is always felt at dealerships. Connor is one of nicest car salesmen I have ever met in all my years of a shopping for cars. Thank you very much Connor!! You are the best!!

Ryan did a fantastic job with the sale and explanation of the vehicle.

They were accommodating, friendly, and actually were very knowledgeable about the services and the prices of such. Their prices are great and I couldn’t speak more highly of their service team.Definitely I recommend it!!!

Ryan Greg and Nas all awesome

Key Hyundai has a very friendly and accommodating service staff

We purchased a Hyundai Tuscan on May 27, 2022 and as of today July 12, 2022 we still haven’t received our registration, but I have received two bills. We can’t get the car inspected and our plates have been revoked, worst car buying experience.

Very good place nancy is extremely awesome and kind I very much recommend this place she will help you with anything you need

Ryan was so great in helping us! Made the car buying experience a lot less stressful!

We had a wonderful experience with Ryan Donnelly. He was friendly, informative and very easy to work with. Highly recommend!

Seamless, spectacular experience! I fell head over heels for a unique Hyundai Tucson on Cars.com, which, subsequently, brought me to Key Hyundai of Salems website where the car was...over an hour and a half from where I live. I followed my gut instinct and committed to the drive. From the moment I arrived, I was glad I did. From my initial e-mail correspondences earlier in the week leading up to my visit, to the user-friendly website where I was able to upload pictures and have my trade-in evaluated; to David holding the door for me as I approached it, to my introduction to Nancy, who sold me my new car... I could not have been more delighted I made the trek. I then took the Tucson on a socially distanced, solo test drive around the block. I couldnt wait to get back and begin the transaction! The atmosphere here is laid back, and the staff seemed to me more like a family who enjoy working together. I had a specific financial institution I wanted to use to finance my purchase and Nancy was beyond accommodating to my request. All in all, I was in and out of there in less than three hours. Key Hyundai of Salem could not have made today easier. Thank you!

Ryan was awesome!!! Best experience buying a vehicle that I’ve ever had! Highly recommended!

Ryan was incredibly helpful and friendly, nothing but charismatic and made the process of buying my first car incredibly easy and stress free. 10/10 experience.

Ryan was absolutely the best sales associate I have ever dealt with. It was a pleasure

Ryan Donnelly Wes so nice to us. He made us comfortable and we worked out a great deal on a nice car. Thank you Ryan.

They were so great! Ryan had me in and out quickly, was super helpful, and kind!!! Thank you so much.

When my car just up and died before Christmas, Jackie worked extremely hard to get Hyundai to cover a replacement engine, since I hadnt owned the car a year and it was only 5 years old! She and Gary also got me a rental and was great on communication! With that sort of service, I dont mind paying dealership price!

Such a great experience! Ryan was awesome to work with and the rest of the staff made the process of buying a car quick and easy.

Ryan was professional ...extremely knowledgeable and played no bs games! Drove away in my new jeep ty for everything!

Key Hyundai was fast and efficient and I could not be happier with the service provided. I spoke to AJ in service several time and he was the absolute best!

Ryan was the best to work with!Very professional and informational.He made this a very easy and fun process

Ryan was awesome! Friendly, knowledgeable and patient!! Go see Ryan

Patient, understanding and friendly staff. Nancy Vega rules !!!!

Ryan has been great! This is my 2nd car with Key Hyundai and im so happy with the service and my cars! Pam

I had a great experience with Hyundai. My sales lady Nancy Vega went above and beyondto help me with getting my new 2021 Tucson. I did get the car and I absolutely love it.Nancy is the best!! Thank you Nancy!! 😊

Yuri was awesome ! Super welcoming, friendly, and fast service. Not even two hours and I was driving away in my new lease for the best low price ! Highly recommended if you are thinking about leasing an affordable, safe, reliable vehicle.

Ryan D is super cool. Bought me a smoothie, and got me a great deal to boot.

Easy experience. Delightful people. Ryan was very helpful.

The sales personnel were pleasant and low pressure. They presented the vehicle, explained a few features and let me take a ride. The financing was smooth. My only problem is with the Massachusetts Registry of Motor Vehicles. They are behind in issuing new license plates so I dont have the car yet, Im now playing a game with myself to see if the plates come in before the first payment is due,.

Good service! The stuff is very friendly!

Thank you Ryan for helping us get our new car ! You were wonderful to work with and super helpful! Along with that you were super funny ! Thanks so much !

Ryan and Dave are both easy to deal with and made the process of buying a car great!

The staff are very friendly and very informative

Great experience with Ryan Donnelly today buying a car for our daughter. Very good customer service; thank you!

Worked with Ryan to help my father into a new elantra, will highly recommend him, very professional and polite

Bought a new Palliside. Ryan Donnelly was outstanding, did a great job explaining the vehicle specifics and was very friendly and knowledgeable. This was by far the most efficient and pleasurable experience I’ve ever had buying a car.

Ryan was extremely helpful in finding me what I was looking for and went the extra mile to make it happen. Would highly recommend.

After visiting several Hyundai dealers we landed at Key in Salem, NH. Right from the beginning we were treated respectfully. James our salesman was very helpful and knowledgeable. Anton the finance person was very thorough and took the time to explain everything. We have only had our new palisade for one day but we are loving it. I will post again once we try out the service department. Two thumbs up and would definitely recommend for sales.

Ryan was very helpful! Even in a hurricane.

Bought my 2017 ford fusion here....good service. ....good deals

Over all experience was pretty good.My bad experience came from staff, misleading info and the techs lack of knowledge when they tried to tell me I need an alignment cause of my new tires. Ive had the same tires on since purchasing it so techs knowledge if they told me a may need this or that, I wouldnt believe what I hear necessarily.Again, over all experience I would rate at 7 or 8

Ryan made buying a new hyundai santa fe really quick and simple. They were straight to the point and very honest. Thanks again

RYAN DONNELLY was awesome and it was the best car buying experience ever!

Dave ( sales manager) and James (salesman)@ Key Auto are the best! I had a great experience, they gave me a very good trade in price that no other dealer could match AND gave me an incredible deal on a 2021 palisade!!!! The price tag on this vehicle couldn’t be matched either!

Shout out to Ryan! He has been super patient and helpful finding my perfect car!

I walked into this dealership with little hope of getting any better treatment than I had received from other places in recent weeks. I was pleasantly shocked . Anton was very knowledgeable about the cars I was interested in. He explained all the financial/ warranty info in detail and made sure I understood exactly what everything meant. Did not feel pressured or rushed in any way. BEST car buying experience EVER!! Will definitely return and refer people to !

Salem Ford Hyundai is a great place. I am very pleased with their service and professionalism :)

My experience with Key Hyundai was fantastic! My best car buying experience by far. It started with a simple phone call to ask a question about dealer swaps, as the car I was looking for was unavailable locally. Nancy happen to pick up the phone. She was outstanding! Not only did she answer all of my questions but made a bold move and went ahead and made a dealer swap for the vehicle I was looking for...within hours. The vehicle was at Key Hyundai the next day. She worked with me on my trade and vehicle price. Key made it difficult to look elsewhere. Nancy was fast and accommodating. Her customer service is second to none. I would recommend her to anyone. Go see Nancy at Key Hyundai!

I cant recommend this place enough. Ask for Nancy. She will help you find the right car and deal. She makes it easy.

HUGE thanks to Ryan for helping my dad find a car today! Extremely professional and attentive.