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Courtesy Volvo of Scottsdale
4001 N, 89th St, Scottsdale, AZ 85251, United States
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Courtesy Volvo of Scottsdale
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Al
Review №1

Absolutely in LOVE with my car that Mitch and Jason helped me get into! They both made the process so simple and stress-free that I would highly recommend a visit to this dealership. The team here is helpful, professional and makes buying a car hassle-free. THANK YOU to Volvo of Scottsdale for taking such great care of me and my new “Bu”! You guys are the best!!!

Ta
Review №2

We worked with Chris at Courtesy Volvo and had a fantastic experience! The dealership was nice and clean, and Chris was transparent and very kind throughout the whole process. There was not an ounce of pressure or persuasion, he was up front and thoroughly just wanted to help us out. He explained every step and expedited the process as much as he could. We even had two small kids with us and that didn’t bother Chris at all! He’s a pro and I would definitely recommend visiting Courtesy Volvo and asking for Chris if you’re in the market for a new car!

Ce
Review №3

Worked with Tyler at Courtesy Volvo to purchase a certified used 2018 XC60. Tyler was a pleasure to work with and coordinate an “out of town” sale. He provided details and a video of a vehicle we found online and we worked with him over the phone and email for most details before we drove up to see it in person and seal the deal. Tyler was a low pressure professional and made sure to show us as much about the many features as we needed on this new to us higher tech vehicle. The dealership as a whole was not the worst place to have a couple antsy kids at for a couple of hours—clean restrooms; complimentary water, coffee, a couple snack options, and fruit….along with a convenient pay snack bar. Would recommend doing business this dealership, and especially Tyler, to anyone!

Mi
Review №4

Had a great experience working with salesman Max and sales manager Jacob. I work a rigorous schedule and Max even drove the car to me at work to test drive. They made the process quick, simple and easy. Most of all, I absolutely love my new Volvo XC40 Recharge!

Ga
Review №5

Chris Dee is an excellent salesman for Courtesy Volvo of Scottsdale, he represents them very well. More importantly for his client, he is very professional. He never pressures but makes sure he answers all questions. My wife and I really appreciated his help. Because of Chris we highly recommend Courtesy Volvo.

Jo
Review №6

Very friendly and accommodating. Our dealer was Christopher Dee, highly recommend him. He was very courteous and made sure we felt taken care of. Will look here again next time we are in the market for a new vehicle.

Ra
Review №7

I love my 2021 Volvo XC 60 which I purchased from Courtesy Volvo of Scottsdale. Danny C was not only super-friendly and professional, but also helpful as he took time to explain the vehicle along with its amazing features. Thank you so much for such a pleasant car buying experience. I will definitely recommend Courtesy Volvo of Scottsdale for you next car buying experience and make sure to ask for Danny!

Pr
Review №8

Thanks to Frank McKnight, for taking lot of time explaining me many things when I was purchasing my XC60, he was easy to talk with and he explained us almost everything that car can do.I am loving my drive so far, will update the review about other departments if I find anything. So far I have no regrets in trusting Volvo and Courtesy Volvo Cars of Scottsdale! Thank you.

Ma
Review №9

I want to thank Courtesy Volvo of Scottsdale for the flawless experience with our vehicle purchase. Hands down the smoothest transaction and incredible customer service that I have ever had with a dealer. I have three employees that deserve recognition for this. Mitch, Vince and Art were incredible from start to finish. There is a lot of behind the scenes that goes on when purchasing and I would like to say THANK YOU to all of you for your incredible service. I’ll recommend everybody to your dealership to experience the service that I had. Thank you all!

Ha
Review №10

We had an excellent experience at Courtesy Volvo. The salesman Christopher Dee was easy to deal with-not pushy but obviously a strong advocate for the Volvo brand and the dealership. He treated us right and was very personable. Highly recommend Christopher and the dealership. Were very happy with our S60.

Sy
Review №11

My recent experience at Courtesy Volvo was superlative. My service rep Michael Wagner provided top notch customer service with timely texts and accurate estimates of the costs and time of completion of the service. Michael was professional, knowledgeable and personable. He was a pleasure to work with. After I returned home, I had neglected to present a coupon for 20% off the service. Michael promptly offered to credit me with the discount. Michael provided a level of service that far exceeded expectations. Kudos to him and the entire service team!

St
Review №12

This whole experience was incredible! Diego, Jacob, Jason, and the whole team here was so kind and genuine. They were very quick and thorough, I will definitely continue to come back here and would recommend this dealership to anyone! Thank you guys very much for such a rare, positive car-buying experience.

Al
Review №13

Courtesy Volvo in South Scottsdale was a great buying experience. Mitch, our sales consultant was very knowledgeable and not high pressured at all. He found exactly the car we were looking for and we were able to leave theSame day with the car. The entire experience went seamlessly and we are very happy with the new car. I highly recommend using this dealership if you are looking for a new car and I also think you will love the Volvo!

Ja
Review №14

Shawn was a great help! Came in recently to purchase a 2016 Accord. I have dealt with a lot of dealerships lately and luckily, Courtesy Volvo had the car I wanted. It was very relaxed, everyone was friendly and didn’t over do it on the sale. They even gave me an awesome value for my trade in. I asked Shawn for total honesty on the car and he was brutal - that’s exactly what I wanted! I am very pleased with the experience and I love my new Accord!

Ad
Review №15

Danny at Courtesy was awesome. Really made the whole process simple, and was very informative with the process. Really help me find an incredible ride and deal. Finance team was great as well! Thanks Courtesy Volvo for my killer new ride!

as
Review №16

This is how car buying should be. I was looking for a used car. Courtesy Volvo was one of my first stops so early on in my process. I test drove a car with Mitch Gable. He was kind, but most importantly direct. I said I needed to leave and didn’t have a lot of time but if he could run numbers and get back with me. He respected my time and did just that. The numbers were not exactly where I needed them to be at first - which he also respected. However, he kept me in mind and 3 days later he called me back and got the car to where I needed it to be. No time wasted. No sitting around haggling. Mitch knew my number and didn’t waste my time until he could get it there. When I came to sign paperwork, everything was filled out and waiting for me as well as the car - washed and with gas. I was in and out in 45 minutes. As a comparison, I went down the 101 to Van Chevy and I thought some of them were going to unzip their skin to reveal they were really bloodsucking trolls…..so this was a bit better! I would highly recommend Courtesy Volvo and Mitch Gable in particular.

Lo
Review №17

First class dealership all the way. Nick Bakaleinikoff was our sales associate and he was amazing. Personalized service, efficient, focused and friendly! Our transaction was effortless. Will do business again because of how easy Nick made things for us. Courtesy Volvo “gets” what other dealerships totally miss on. We are really gonna enjoy our new vehicle.

Ca
Review №18

Chris Dee was fantastic, and he told me to say that! He really was excellent to work with, extremely knowledgeable and had an excellent understanding of the tech/settings of the car. He went over everything and agreed to meet with my wife to walk her through the settings. No doubt he’ll take as much time as it requires. Never felt pressure, even in finance, which is where people expect it. I appreciated that. I would refer Chris and Volvo of Scottsdale to anyone I know looking for a car.

Ch
Review №19

Sales person professional and informed. Listened to my questions and concerns. She had answers to all my questions. Never pushed her opinion about the car I was interested in.. I have done business with the service department for four years, always have been treated well. Good company to do business with.

El
Review №20

Mitch was a great help! We purchased a volvo s90 and he made the process really easy! We also came in late because of work and he was still very patient with us, still taking the time to explain the process even though it was past closing. I had a great experience here and will come back when I want an upgrade. I highly recommend you ask for Mitch when you go in, he will take care of everything for you!

Je
Review №21

These folks are the best. Ive brought my XC-60 in during two cross country road trips. Service is outstanding, the shop is very clean and run very efficiently. First time in I took advantage of their free shuttle back to hotel and they picked me up when car was ready. This time I had a quick wait for oil change and alignment.

Ja
Review №22

Ineffable would BE The Word That Would Best Describe My Experience with Courtesy Volvo Scottsdale!!Christopher ~An Exceptional Salesperson WithThe Patience, Understanding, Compassion& A Kind Determination For ProvidingTHE RIGHT Vehicle in Addition toThe Care & Support, that Quite Honestly Ive NEVER Experienced in Shopping for,,as Well as Purchasing a Vehicle!!Truly Among His Gifts & Talents!!Carolina ~Phenomenal Heart and Certainly inThe Know!!Provided Additional Support ByKicking Down Some Moving Boxes as I Unloaded One Vehicle to Purchase Another Vehicle inThe Middle of A Move...That Extra Mile She Went to was Just Touching Through This Big Life Transition!!Jason ~My Brother from Another Mother...Kind Hearted ProfessionalDude, Love Your Light as well The Priceless Conversations!!Tim ~Truly A Honest Professional With The Knowledge andThoughness That is SO Rare to Stumble Upon...Thank You!!Anyone in The Market for A New OR Used Vehicle would Greatly Behoove Themselves ByDropping IN AND Shopping!!Thanks Again...Courtesy Volvo Scottsdale Arizona!!Love You ALL!!

Da
Review №23

I came in to the dealership a little skeptical about working with a sales person and not knowing much about the brand. I happened to end up working with Karina Reagan. To call it an amazing experience is an understatement. She was able to identify my needs being a parent and find the vehicle that best suites my needs while not being pushy or the stereotypical sales person. Knowledgeable, kind and considerate. I left the Volvo store knowing exactly what I will be purchasing and a sales associate that I trust. I look forward to working with her here in the near future. Anybody planning on going to Courtesy Volvo for either a new or used automobile and want somebody that you can trust, ask for Karina, you won’t be disappointed.

Ma
Review №24

Rude and unhelpful. Really pushy. After I got my car it was hard to get a response back about questions I had about my car. He had hidden fees. Wrong car description. I would not recommend this business. Becareful with sales person Frank.

Da
Review №25

Shawn Yunger was amazing. He took the time to listen to all of our crazy demands and could not have been more helpful! If you are in need of a new Volvo you wont want to work with anyone else.

Al
Review №26

I have never been able to say I trust a dealership until now. No pressure selling for unnecessary repairs, no cheeky add ons - just pure & simple service. These guys are the most ethical, reputable, and friendly people around. Michael in service is outstanding, but honestly I don’t think you’ll find a crooked person there. Wouldn’t even think of having my car serviced anywhere else.

Ke
Review №27

When we were new to the area we brought our car to get service here because it was close to our home. Our service advisor, Michael, was amazing! A few months( and a move) later, we had an issue with our car and it was towed here for service. We could have gone somewhere closer to our new home, but went here because of Michael. He’s a service advisor that I actually trust! Facing a large repair bill for an older vehicle, we decided to see what its trade-in value would be. We worked with Mitch to trade our car and purchase a different vehicle. He was great! Really knew how to listen to what you needed/wanted, was friendly, knowledgeable, and wasn’t pushy. After delivery of our new to us used vehicle, we noticed something wrong with the paint that we hadn’t noticed before we signed the papers. We worked with Mitch, Michael and Tim to rectify the problem. All of these gentlemen are professional and seem to be “straight shooters”. They deliver on their promises and treat their customers with care and respect! I’ll definitely continue to do business here. I will also wholeheartedly recommend Courtsey Volvo to others largely due to these men. They are truly all assets to the company, and know how to deliver an amazing customer experience.

Ar
Review №28

Michael was very professional. I appreciate him getting the work in and done very fast . Everything is now working as it should. He was thorough in explaining what was needed to complete the service. Efficient, knowledgeable. Quick turnaround.Thanks,Arian

Da
Review №29

MAJOR props to Diego at Courtesy Chevrolet! He does it right. I have been fielding SO MANY calls from dealerships, but Diegos kindness and down-to-earth nature on the phone, his willingness to answer any question I had, walking directly to the lot to verify in person the vehicle I was looking for was actually there, and taking a personal video of the vehicle for me is the reason I went to Courtesy Volvo. He had the vehicle pulled up and ready to go for a test drive, respecting my time. This was the best car buying experience Ive ever had. Diego did not attempt to manipulate or pressure me. Not once. He was knowledgeable about the vehicle, answered my questions and I didnt feel like he was trying to sell me on anything, which I appreciate. I asked and he delivered. Its that simple. He was also true to his word, which I have found is very rare in car dealerships. He did what he said he was going to do. I also appreciate Vinces willingness to work with me and the numbers and to Barry for arranging the paperwork. I sincerely hope Diego receives a very generous commission on this sale. He earned it. I will be recommending Diego at Courtesy Volvo to all my friends and family.

Vi
Review №30

Courtesy certainly is the appropriate name for this company. Everyone was exactly that, but more importantly, we’re very happy with our new car and with our purchase experience. Our sales agent, Danny, was the consummate professional and ensured that the entire process was enjoyable. Thanks to you all.

Le
Review №31

Courtesy Volvo has always been great to work with for service on my Volvo. They are always professional, respectful and quick to answer any questions that I have. I would highly recommend them any time you need service.

Ma
Review №32

We worked with both Chris Dee and Max Chiandet during the purchase of our V60. They were both great! They were extremely knowledgeable about both the car and the brand. After looking at 7 other car companies and not being thrilled with any, we expanded our search and found the Volvo had everything and more! The experience at Courtesy Volvo of Scottsdale was great. We never felt pressured, which is a big point in my book.

Ma
Review №33

I just bought an absolutely amazing car: 2022 Volvo XC 60. The safety and style of the Volvo SUV won out for me over any other car on the market. Courtesy Volvo was amazing, and I recommend them highly. They were helpful and competent (Chris Dee was my salesperson). There was no buying pressure, just great explanations and patience.

Co
Review №34

Everytime I try and get in touch with service I get the run around and no help. Transfer after transfer, message after message with no response. Im over it. Michael never calls me back even the operator sounded like she knew why I was asking for a new service advisor. Will not be upgrading my car here like I thought.

Ra
Review №35

Just purchased a vehicle here and cant say enough about the Danny, our salesman, and Vince, the manager! It was a great buying experience. When we arrived the vehicle was being prepped for us. Just about all of the paperwork was ready. They were patience with us - no rush. Everyone treated very nicely! Danny went through all of the paperwork and explained everything. Danny was very pleasant to work with and would definitely go back to him when I need to purchase another vehicle. Drew in Financing was also extremely pleasant and very thorough; he explained all the paperwork as we went through the process. Thank you Danny and Courtesy Volvo!

Er
Review №36

Been to 7-8 different dealerships in the past few months, this was probably the best experience. Tyler and Scott helped us out, both seemed genuine and seemed like they really just wanted to help someone get in a car without trying to get every dime out of them. They weren’t bugging to run credit, they gave us numbers to work with, most dealership I’ve been to you can see the deception and catch salesman’s in lies all the time, this experience was different, everything was straightforward and 100, they didn’t just BS just to sell a car, everything seemed 100% genuine. Got my girl in her 1st car at a lot better interest rate then we thought due to her poor credit. Thanks Scott and Tyler again, and Jason in financing. For Tyler being new in the car sales field, he’s really good and knowledgeable, better then a lot of experienced ones I know, seems like a good kid who just really wants to help people out, hope you make it far. Thank you Courtesy Volvo

ky
Review №37

Customer service, communication, and experience was great. Enjoyed working with Chris and the Dana.

CC
Review №38

Just bought a new XC90! Sales Manager Jacob and Sales Rep Tyler were awesome and made the sales process painless and actually enjoyable. Finance manager was prepared when I arrived. Had a great experience at Courtesy Volvo! Can’t go wrong!

mo
Review №39

Spencer C did a great job working with my husband and I, getting us into our new XC40. I am pretty thorough about consumer research, and Spencer was a great salesman for how I shop. Patient and knowledgeable. We love the car and all the features. The dealership was pleasant, and made the process easy. Looking forward to a long relationship with this dealership.

El
Review №40

I had an amazing experience today purchasing a new-to-me car! Jonny and Tyler have been helping with this transition and I couldn’t be more happy with my over all experience! Thank you and I will highly recommend family ans friend here from now on!

Cu
Review №41

My wife and I received excellent service at courtesy Volvo. We are so happy with our brand new XC 90. Make sure you go and see Scott, he worked hard to make sure that we got the best deal in town.

Na
Review №42

Ive bought plenty of vehicles. However, this dealership rocks! Fast & friendly service. Jesus Flores was great!! He made it all happen painlessly! Thank you so very much Jesus😉

ja
Review №43

We had the best experience today! I figured it would be a big hassle buying a car now...supply is so ridiculously low and demand so high. But we got the car I wanted...thanks to Chris Dee. He was terrific...knowledgeable and through. A shout out to Tyler Wierzgacz for my ‘training’ and Jason Hise for making the finance part so smooth and efficient.I highly recommend Courtesy Volvo!

Mi
Review №44

Mitch Gable and Jud White made the car buying experience the best. If you have a used or new car, their sales and service team cannot be beat. Recommend to anyone!

Da
Review №45

Courtesy Volvo is the proper name for this dealership. Everyone starting from the receptionist to our salesmen, Jacob, Max, and Spencer were extremely courteous and friendly. We never felt pushed or pressure. Drew in finance was amazing, we (wife and I) will refer anyone we know to this dealership and to these salesmen.We thank all involved for their kindness, courtesy, and attentiveness.David & Carmen Montijo

Se
Review №46

Had a great experience here. Definitely would come here again. When you go, talk to Alfonzo he’ll get you well taken care of.

q
Review №47

My best car buying experience. Frank McKnight and the entire Volvo Courtesy team of Scottsdale exceeded all expectations. Prompt, efficient, considerate and totally accommodating. Frank treated me with total respect. Drew in Financing efficient, courtesy and helpful. Thank you Frank and entire team.

Ka
Review №48

From the moment I called to inquire on a vehicle to getting the keys in my hand was stress free. They accommodated the price I was comfortable paying. Overall best car buying experience.

Ga
Review №49

I had an amazing experience buying a new car at Courtesy Volvo. Everything went so quickly and smoothly. The staff is super friendly as well. And a big shout out to Jeremy for being the best!!

H
Review №50

I got a pretty good deal on a good car. Certified vehicles are the way to go. Scott, the salesman that I worked with was courteous, knowledgeable and helpful before and after the buying process. I recommend Courtesy Volvo in Scottsdale.

T-
Review №51

I have had the greatest experience working with Jonny Ramirez getting my new car. I was initially looking at a couple different cars but the car Jonny suggested I take a look at a car that just came in a couple days prior... So we took it for a spin and it was everything I wanted!! He was very knowledgeable and gave me his honest opinions, which I greatly appreciate! Thank you for making this such a wonderful experience!I will definitely be a return customer and recommend everyone to come to him for their next car purchase!!Liz I.

Da
Review №52

Ive purchased a vehicle and serviced 2 at this dealership since they opened and can say that Im nothing but satisfied with the service Ive received from them.On the sales front, they are direct and honest about things and seem to value your time without playing the traditional games most dealers do affording you the best possible vehicle at the best possible price point.Now, on the service front... Jud White is the man, Ive done my service through him both here at Courtesy and at the previous dealer he was at...his presence alone was enough to get me to swap my service from the other place to here. I always know my vehicle will be taken care of when hes around and Ive never been disappointed.Honestly, this dealership is a great place to start (and most likely end) your search for a New or almost new Volvo...just make sure they put it in your contract that you get Jud for your Service Advisor, you can thank me later.!

ma
Review №53

Amazing service. Nick and Tim were absolutely incredible to deal with. The best dealer out of the 5 Ive used in the past.

Ch
Review №54

Shawn Yunger got everything we needed in a car for our growing family ! Made sure we got the best price, was so kind, made sure we were comfortable. Definitely felt like VIP! Very professional and transparent . Loved it! Would definitely recommend him and Courtesy Volvo of Scottsdale!

Ch
Review №55

We bought our new car from Spencer at Courtesy Volvo. It was a best-in-class buying experience. Spencer was open, transparent, followed-up on us after our initial test drive and even came in on his day off to help us close the deal and get us setup after the deal was done. We never felt pressured or misled. My wife and I also had some indecision on features and models in the process and Spencer found creative ways to help us get to the right spot. Would highly recommend Spencer and Courtesy Volvo to anyone looking to purchase a new vehicle.

Br
Review №56

Christopher Dee and Max Chiandet are the best sales team I’ve ever worked with. They are smart, well-versed, and have a great sense of humor. Would recommend this dealership to friends and family!

je
Review №57

Mitch was amazing! He was so knowledgeable on all the Volvo models and just made the whole car buying such an easy process! Highly recommend working with him!

De
Review №58

Awesome service as always! Special thanks to Jud White and Michael for taking care of our issues professionally and expediently. Much Appreciated!!!

Me
Review №59

Excellent service! Came right to my office and gave me an amazing loaner and had my car back the next day all fixed up! Volvo valet is the best!!

Ri
Review №60

Great experience with Michael in the service department. Very polite and communicative. Service was completed in a timely manner. Couldnt recommend more!

el
Review №61

Great service. My car was repaired in timely manner and they also found another issue I had been concerned about. Very happy. Great people! Thank you. Pam Deutch

Ja
Review №62

Shawn Yunger was awesome. Really advocated for me. Had a good experience at their dealership. Would recommend to family and friends.

An
Review №63

Mitchell was really great from the time I showed up at the dealership. Very friendly, low pressure, very helpful. All of the staff that I dealt with were very nice. I would highly recommend shopping with Courtesy and with Mitchell for your car shopping needs!

Co
Review №64

We Scandinavian folks have always made safe and sturdy automobiles. The Volvo XC90 I recently purchased drives like a dream. Not only is it amongst the safest vehicles on the road, but the 2021 model spares nothing when it comes to a luxury factor. Again, safe and just aesthetically pleasing. The staff here are thoroughly informed about each model and I was especially impressed to see that everyone I encountered seemed to be a subject matter expert. Easily five stars and highly recommended! Skoal!

Mi
Review №65

The staff are polite and courteous and treated me with exceptional customer service. When I asked questions about my vehicle responses were met with a warm and friendly attitude. I would definitely recommend Courtesy Volvo Cars of Scottsdale for any of your Volvo needs.

Ke
Review №66

Our salesperson, Christopher Dee, was knowledgeable, efficient and very patient with us. He did an excellent job of showing us all the “bells & whistles “ on our new XC40! Chris made us feel good about our decision to purchase our vehicle. We are a 3rd time Volvo owner.Thank you Chris!

Ju
Review №67

I recently purchased a car went really well customer service is very good and will to work with people, Shawn helped out through the process making it that much easier. Would recommend

St
Review №68

Jud was courteous & efficient.And they shuttled me multiple times to get our family cars serviced. Love volvo

Do
Review №69

My wife and I spent time with Chris Dee yesterday. We ended up buying a 2021 Volvo XC40 Recharge. Chis was unbelievably good at his job. We were informed and comfortable with him. What a great car buying experience.

Ch
Review №70

This was my first experience with the Courtesy Family and I have to say it was a great one. Shawn Yunger was excellent and I have to thank him again. He was patient, knowledgeable but most of all he was a great listener. If you are looking for a new Volvo he is your guy!

Ca
Review №71

Bought my first official dealership vehicle at Courtesy Volvo and the experience was pleasant. Jordan, the salesman, I spoke with was helpful and cooperative when we spoke on the numbers. He is no BS type salesman, zero haggling, willing to hear every bit of detail and make sure you walk out happy with your new vehicle. Would recommend to stop by and have Jordan be your salesperson if you are in the market for Volvo or any used inventory they have in stock.

Br
Review №72

This is such a high quality service department. Jud is an excellent service advisor and everyone who works there is also very nice. I love their valet option, its so convenient. Its nice to know my car is getting exactly what it needs to keep us safe on the road.

Ch
Review №73

So glad my husband and I chose Courtesy Volvo. We love our new XC60 and the fantastic service is unbeatable. If you’re buying, make sure you ask for Chris Dee. He is amazing and goes the extra mile to ensure you get the best deal possible.

Ti
Review №74

The Best!!! They Service Team is Awesome

De
Review №75

I purchased a beautiful car from Shawn a while back, and it was the best customer service I have experienced in a long time. He made the process so easy and was very comfortable to work with! 100% recommend going to Courtesy and asking for Shawn when looking for a car!

An
Review №76

My first Volvo and the process of getting was superb. The customer service received from Spencer Calzadilla was helpful and answered all our questions. Buying a car has never been cup of team but Spencer change that experience. Jason in the finance department was great too. Thank you.

Ro
Review №77

Great service! Everyone there was so nice and helpful, work was finished right on schedule.

Ty
Review №78

Very patient staff while we made our decision. Scott was great and very friendly. Pretty smooth process. Recommend to everyone!

Mi
Review №79

0ver the Holiday weekend, I hit a cattle guard on the freeway 101 S.The towtruck driver took me to the Scottsdale Volvo dealership and he placed my vehicle at the back entrance to the service center! Great moveThe Volvo service team found my vehicle and were thrilled they did not need to tow my car from half a mile away.Just, my service rep, contacted me. We got the work order done, 3 new tires no physical damage to the car, two recall items fixed up and ready by 1 pm!Great job Volvo of Scottsdale!

Da
Review №80

My wife and I recently bought a new XC40 Recharge from Courtesy Volvo. Mitch Gable was an amazing salesman and a pleasure to work with! Mitchs customer service is the reason I bought my Volvo at Courtesy instead of somewhere else.

Sa
Review №81

Mitch was absolutely wonderful. I had taken a flight from Northern California to purchase this vehicle and he was so accommodating and helpful with the transaction. He made sure I received all of what was expected and then some. He was very personable and professional as well. I appreciate receiving service as a customer and friend and not just a buyer. Thanks Mitch!!!

Ji
Review №82

(BTW, I am James Bristow from a review back in March)FRANK MCKNIGHT!!! You sir are the best and a God send. 5 stars all around for him in particular, but for Courtesy Volvo as well!I bought a 2019 Kia Optima from Courtesy Volvo on March 6th 2020.Said Optima was totaled by a red light runner on August 15th. Ive been without a vehicle outside of a rental ever since... UNTIL TODAY THAT IS!!!I walked into the same place I got my last car and walked out with a new 1 in a very painless and relatively fast experience. Frank and I talked for a while during this time and it was just like old friends catching up, which says a lot in my honest opinion.I can whole heartedly say that THIS dealership and this salesman is who Im sending anyone who asks me about great deals and the like. I can also say that when the time comes to get a new vehicle via trade in, I know exactly where Im going and who Im calling.Frank, again, THANK YOU SO MUCH!!

Ra
Review №83

From the sales person Karina, to Drew the financial manager. My experience was outstanding!! I will definitely be returning in the future!

ja
Review №84

Frank was very nice sales person he wasnt pushing for any of the cars that we were looking at and always give us our space to talk and decide which car we would take. He make sure we got the best deal on the table and is you got to courtesy VOLVO ask for Frank you will not be disappointed with Frank. Thanks again Frank for your help.

Pa
Review №85

I had an amazing experience at Courtesy Volvo this week. Shawn Yunger is the most well informed and helpful salesmen I have ever worked with. His knowledge of the cars was excellent and his friendly and easy going demeanor made the experience fun. Thank you for all your help and hard work on my behalf.

Ky
Review №86

Very helpful and knowledgeable sales team. Cant thank Mitch the salesman and Drew in finance enough for a seamless transition into the car iv always wanted. Hands down the best experience from start to finish. Only 1 hour and I was on my way a happy customer. thank you again Courtesy Volvo you knocked it out of the park.

Sa
Review №87

I’ve never had a good dealership experience until now. Thanks Alfonso, you were great to work with. If you’re looking for a car see Alfonso he’s very knowledgeable and will work hard for you.

Ti
Review №88

Update: I have shifted this to a 4* experience. We can’t take back what happened initially but they not only responded, they reached out and got things taken care of very timely. Working with Jud in service was smooth and built a lot more confidence in the dealership. I didn’t purchase a Volvo but talking with one of the guys in service today brought more insight to looking into Volvo for my next purchase.I’m giving this two stars, not because of the amazing service I received from Karina because she was incredible (she deserves all the stars!) and so easy to work with and the car was overall what I was looking for.I am leaving this because I am rather disappointed with the finance and service departments. I came in with my own financing. I just needed the sales contract. I was there for over 5 hours while they were trying to process an application and hitting my credit. Telling me so many excuses about drawing up the sales contract. My banker had even tried contacting them. I had a unique situation and wouldn’t have been able to utilize their financing. I was upfront about that and it went ignored so they could “make a buck”. I was also sent home without any of the copies of the signed purchase docs. That was a first for me, and I still haven’t been able to obtain copies.When I test drove the vehicle I noticed the driver’s side visor was missing. They gave me a “we owe” notice. The car matched everything else I was looking for so I was ok with the purchase. I didn’t think it would take over 3 weeks for a visor that is still not replaced or fixed and I still haven’t had a call back, when my last vehicle (tragically smashed to pieces in an accident) had a whole engine ordered and replaced in less time. I have called and reached out multiple times to the service manager and have received nothing in response. The original visor was in the trunk of the car. It’s a safety liability during certain hours of the day, especially living in Arizona. The lack of communication and follow up - even when several messages were left - is highly disappointing.

Mi
Review №89

Frank made our car buying experience enjoyable. We love our new S60!

Ro
Review №90

Before even arriving Chris was my sales person and reached out with a specialized video for me of the car which was awesome and I think everywhere should do. Everyone was extremely knowledgeable and helpful through the whole process and made my car buying experience great. Chris in particular went above and beyond for me regardless of me strolling in close to closing time. Thank you everyone at Courtesy Volvo!

Ja
Review №91

We just purchased a used vehicle from this dealership. It was priced well below blue book and they offered us more for our trade than any other dealer. Overall very easy buying experience and we were in and out in less than an hour.

Be
Review №92

My husband and I went to Courtesy Volvo to purchase a vehicle. We made an appointment with Jacob Kannada, and when we arrived, he was waiting for us. Jacob was super friendly and relaxed, and it was easy to talk to him. He is informative, but also an excellent listener. He helped us to find the exact model and features we were looking for. Even the negotiation was a comfortable process. He wasn’t pushy at all. We will definitely be back for future vehicles and recommend that you ask for Jacob.

Ju
Review №93

Chris Dee was great! He was really informed on the vehicle that made me feel comfortable and confident to purchase.

Da
Review №94

Everyone at Courtesy Volvo was helpful, attentive to my needs, knowledgeable, and low pressure. The fact that they have a large inventory attracted me to the dealership. I had choices and was educated by staff, helping me choose the right car for me . I would recommend them to anyone purchasing a car.

Co
Review №95

Mr Perez was amazing. He helped guide me through each aspect of my purchase and was incredibly kind. I will definitely refer him and the dealership to friends and family. #candelariperezrocks

Me
Review №96

I have always loved Volvos; the cars sell themselves. However, from the time I called Nick to see if the car I noticed on the website was still available until today (nearly two weeks after driving my new car off the lot), he has been professional, courteous, kind, helpful, knowledgeable, and the list goes on. Car shopping is not my favorite thing to do and yet Nick made this experience quite pleasant! As a matter of fact, he helped me earlier today (via text) with a feature I couldnt quite figure out - - and that is significant: the sale has been made - he couldve easily passed me off to service by now. I have been extremely happy with my car so far (which is not unexpected) but Im equally as happy with the customer service Ive experienced from Nick and the Courtesy team: THANK YOU, Nick and Courtesy Volvo.

Ja
Review №97

Christopher Dee is the best car salesman I have ever met, extremely helpful and knowledgeable!

Re
Review №98

Took my car in for the 10k maintenance. Friendly fast service. I was having problems with the back lift door and they we’re very helpful in getting my issue solved.

Me
Review №99

Start to finish Nick was efficient and knowledgeable. I hate buying cars but this wasn’t bad. No pressure selling. Easy in and easy out. The car looks great in our driveway.Just had my car serviced. The courtesy valet was impeccable. Service department was efficient and thorough. My complaint is when I called with a question the front desk attendant interrupted me and was rude.

Au
Review №100

I had a great experience with Jesus Flores and Courtesy Volvo... very seamless, courteous, and Jesus was great!It was so good, that even though theyre 2000 miles away, I would buy a car from them again.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:4001 N, 89th St, Scottsdale, AZ 85251, United States
  • Site:http://courtesyvolvocarsofscottsdale.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 602-325-3146
Categories
  • Volvo dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8AM–9PM
  • Tuesday:10AM–6PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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