I am visibly pregnant, they see that my daughter and i are waiting to be seen, she has a referral from her nurse at school.The receptionist didnt want to let us in the office trying to make an appointment from the door. The the actual optometrist ask me who is the referral from I told her again, while erratically shaking her head asking if she has insurance. I said yes, firmly.While erratically shaking her head again she asked me with a firmer voice with who?They asked how old was my daughter? I said 9. However they ignored the fact that my daughter needed glasses for school.They are sloppy and careless, they wont be getting money from our insurance!!!!.

I took my teenager to replace her frames not knowing they do free repairs and the lady sold us the frame, repaired the old ones and gave them back. If she would have told me that she could repair them for free I wouldnt had had to spend money during the pandemic. The lady did do a good job putting new lenses in the frames but it was really not needed when all she had to do was simply repair them and we could have saved money. No good customer service skills or communication

I wish I could give them zero stars because thats what they deserve! So I called to schedule an appointment, was told that I need to call a certain number which was the doctors number to schedule an appointment. Call the doctor left a voicemail have not heard from the doctor yet. Went to Walmart today to do some shopping so I stopped inside of the vision center to see if I can make an appointment in person for my daughter. They had me put my groceries to the side and go through another location to talk to a person to schedule an appointment. She informed me that they do not take my daughters Insurance. On their website it says that they do accept the insurance she has and when I called to schedule an appointment they informed me that they take her insurance now once I got there they informed me that they dont take her insurance! They need to train their staff and update them and their website to what insurance they do and do not take because I was not happy when I left out of Walmart Vision Center! I would not recommend anybody to go there to get their eyes examined! Plus Im not the only one who has this problem with them. Truly sad!!!!!

Receptionist is so rude I had to leave

Nice beautiful service