My vehicle was towed to them on September 3, but they were closed. I left the vehicle there. I call them to let them know. Bill gave me a call me back within 2 days. Told me that there was a hole in the motor and how much it would cost to get it fixed. Anyways I couldnt afford it. So on September 17th Bill allowed me to clean out the vehicle and get my tags off the car. He didnt charge me a storage fee. I only had to pay for the diagnostic test
Amazing service and very reasonable prices! Customer for life!
Fast service - they have done (2) transmissions for me
Really bad. I have never been at AAMCO.
Exceptional service. Bill was very knowledgeable and fair with pricing. I know basics about cars, but am not skilled enough to perform any advanced repairs. My father is a mechanic though, so I consulted him about pricing/troubleshooting and he agrees that I received exceptional service and that the pricing was fair. The issue with my vehicle was resolved in a timely manner and I am happy with my service. I will only be coming to this location from now on for any concerns I may have with my vehicle.
Really enjoyed the friendliness of the guys there. They did such a great job on my car, and for a great price, I applied for a job there! Great customer service, excellent repair! Highly suggest going to see them if in need of a repair!
Fadi and his team always do an amazing job of helping.......you can trust them 100% have used them and send numerous friends and family over the years.
It took a while to diagnoss my vans problem but Bill and his crew never gave up! Figuring it out and giving me a precise estimate! I would definitely use these guys in the future!
Fadi is great! Always professional and understanding of his customers needs. Highly recommend AAMCO.
I am surprised at the 2 posted reviews. My experience with 2 cars being fully serviced there since many years now has been consistently very positive. Friendly and accommodating people, and mechanically very competent. And they dont fleece the customer with padded labor and other costs, like most dealers do.I have recommended them to no less than 5 of my acquaintances. All were extremely satisfied with the service they got there, as a result of which they are now regular customers of this facility.
Went to AAMCO at Tysons and Fadi took great care of me when I was on vacation in Virginia. My car was making strange noises and AAMCO was able to fit me in at short notice. I felt like I was treated excellently, and they took the time to show me what was going on with my car. Very trustworthy business and would recommend to all!
I needed a Saturday appointment so I called only 24 hours in advance and was told they are busy but they would try to accommodate me. I took my car in today Saturday for oil change, tire rotation, and brake job. One hour later, it was all done. Not to mention that the manager Fadi is so funny and make you laugh so one hour passed quickly. I highly recommend this place for all your car needs.
I have taken my car to AAMCO Vienna several times and had the same great experience every time. Excellent customer service, excellent repairs at the – reasonably - quoted price and finished on promised time. I don’t have much mechanical knowledge but the guys there explain the problem and recommended repairs in simple clear way and give you recommendations. Highly recommended!
The owner, Fadi, and his crew wemt WAY out of his way in repairing my transmission. Totally positive experience!
Honest mechanics, highly recommend!
I have always brought my Mercedes to AMMCO in Vienna for all my maintenance and repairs. They explain to me what needs to be worked on and provide me with options on how best to approach any repairs. Great group of guys that work hard. Im very happy with the service I get there and feel that there prices are fair.
Thank you Bill! You are working for the wrong place. Dishonest, impolite, and rude management. Over the top bill presented and we were never called or asked if they could do the work. The bill presented was triple the amount it initially was.
I recently serviced my car at AAMCO Transmissions on Tyco Rd in Vienna. The service by itself was outstanding. I was quoted half the price of the dealer, although the parts were purchased from the dealer. People were very courteous, and my car is running perfect. I strongly recommend AAMCO on Tyco Road in Vienna
Fadi and Bill were awesome I was able to get my Mercedes Transmission replaced in under three days. The local Mercedes Dealer couldnt get my car in foe a week. The Price was right and it works just like new! Thanks AAMCO Beep! Beep!
Very displeased with the quality of service and professionalism. Brought car in for a strange noise and they recommended replacing the wheel bearing, which took several days. Brought it to the dealer two days after AAMCOs repair when the noise came back (had a bad feeling about these guys after discussing the repair with them) and dealer found a loose screw but couldnt verify the bearing install (its sealed). Subsequently had to replace this part that is supposed to last the lifetime of the car just over a year later. Went to the dealer for this second repair; AAMCO wouldnt do anything for me since it was past their very limited warranty. Will never go back here.
I fix my three cars at this location and NOT once I had problem with the service, employees or pricing. They overhauled my vans transmission and I used it for 4 years before selling it and had no issues. Now its been almost 8 years and I still see my car in the neighborhood. You get quality service at Aamco on Tyco Rd. I definitely and highly recommend.
Bad treatment, asked for labour work that they wouldn’t afford unless I buy parts from them, which is weird because I already have the parts I need I just need labour which they wouldn’t afford. Plus, the worst way of communicating with people through the phone, mentioning some weird old sayings lol. Never got such answers like this before in USA.
Fadi was great. Got my emissions inspection done while I waited. Friendly and a great place ro do business.
Horrible experience. Dont go here. Overpriced, deceitful people who just want your money. I was in contact with two employees throughout the day, both were very rude to me even though I continued to be very nice to them. I got an inspection there and had to get some work done before they would pass inspection, and of course, they overcharged me after all that was said and done, and then told me that I was wrong and that they hadnt overcharged me. After calculating the balance out in front of them, they finally said oh, ok and gave me a refund for the balance that was overcharged. No sorry, nothing. I wont ever go back and I would recommend you not either.
Horrible experience. The worse place to go and take care of your transmission needs or any type of work to be done on your car. The Manager/Owner is very rude dont know how to follow up or communicate with his clients. I took my car for a diagnostics with no follow up call for two days. When I call them to check on my car I was told I had a transmission problem that will cost $4,800 to fixed my car. I decline the work and went into the shop to pay for the diagnostics fee. After I pick my car I took it straight to the dealership with a surprise of $1,756 to fixed the problem with my car. Avoid the AAMCO located in Tyco Rd, Vienna, Va.
Knowledgeable, efficient, fair prices, guarantee their work, friendly
My 2008 BMW X5 would not move in the morning especially on cold days, but moved fine after the engine warmed up. I took it to the dealership to get it checked. They called 2 days later and told me that I need a new transmission and it was going to cost me $6,758. My coworker suggested that I should take my car to AAMCO in Tysons Corner for a second opinion. I dropped my car off on Wednesday night. The following day Fadi (the store manager) called me and said that my transmission does not have a problem, it is simply low on fluid due to a small leak. They replaced the faulty seal and topped the fluid. My car drives like new now and it cost me about $700. Fadi and his crew are very honest and competent and AAMCO of Tysons is where I will be servicing my cars from now on. Needless to say that I am a happy camper. These guys saved me over $6,000. Thank you AAMCO Of Tysons Corner.Zak Kelley
These guys are amazing - reliable, trustworthy, and fair. I can not recommend them highly enough.
The major problem i had was the customer service the owner talked back to me called me was extremely RUDE. The owner also let the mechanic talk back to me because i was giveing them my point on there OVER PRICED parts that they where not new they mostly SALVAGED. He told me if i knew why dont i take it and go do it or if i dont like the price to take it or deal with it. I dont feel like half the parts they changed needed to be changed. When i go there the car always come back with a few more dings and scratch. They put tools in the car and it gets the car dirty they dont put any floor papers or plastic on the seats so there cloths dont get the seats dirty. I had to take it back when they finished because it had the same problem. When i showed up to check on the car they had not done any of the work and they said and they had my car over a week when it was a 3 day job. All the guys in the shop where rude or ignored my question. I would honestly go get it check out at a other shop because youll have an idea on how much it will be because they grav your keys and tell you we will call you when its done. The call with a list of things that dont have to with the original problem. CONSIDER a other ammaco or a other shop because like the owner told me a lot of peoples want the work but the rip people of someone else might be a little more honest.
Refused to give estimate for repair.Needed to pay a diagnostic charge, when I have already had the problem diagnosedbad attitude
Clear explanations and fair alternatives.
Great service
Poor poor service and managing!
Dont bother visiting this place. They are crooks. They did a very poor job with my transmission and it broke again 6 months later.