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GameStop
440 Highland Ave, Salem, MA 01970, United States
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GameStop

Comments
un
Review №1

As Always Great deals

Je
Review №2

Rude customer service had to make 3 trips because of lack of information from employees

uh
Review №3

Associates are very kind and helpful

Th
Review №4

Friendly service typical GameStop

Al
Review №5

Horrible, waited in line for nothing. Wanted a copy of Tony hawk for PS4, and i assumed they had it because it was on display and just came out. Come to find out it was sold out, very misleading. No one wants to wait in line for 15 minutes (with only one associate in the whole store) just to be told they dont have something. Never going back here, Gamestop really has gone down hill!

Ca
Review №6

Thanks for hanging up each time I called 🙂

Ha
Review №7

Very knowledgeable staff here regarding most video games, consoles, etc.& friendly too.

la
Review №8

Very friendly and helpful staff! They are all very knowledgeable of current promotions and familiar with all consoles! Alex & Jayme helped my son and I. We were very pleased with our visit and purchases.

Jo
Review №9

Very nice staff. They were extremely helpful and interactive. The selection is bland but the people are really nice. Theyre courtesy makes it worth going there again.👍🏼👍🏼👍🏼

Tw
Review №10

I go in there Yesterday, To buy an old used Game priced at $4.99 but $4.49 with the Power Up. I brought exactly $5.00 with me, and my ID. The Woman behind the register said $5.00 would not be enough. Because of Tax & etc. And also never mentioned anything about an ID. So I left the Store, and came back Today, with a few extra Bucks.I go in, Bring the Game up to the Register, .. She cant sell it to me without an ID.Which I understand but Ive never been asked for an ID there, as I am clearly not Young. So, I leave the Store, I come back, with the ID and Money .. It comes to $4.77 .. She handed me CHANGE back, after 3 trips to Gamestop when I had everything needed in the first place.

Ga
Review №11

We like the stock. 🚀🚀🚀🚀

Ma
Review №12

Small location with minimal discounted items on the shelf. I had to ask if they ever carried a particular game and then it magically appeared ... but I wasnt gonna pay almost full price for a used game.

Ja
Review №13

Emily is amazing !! So kind, patient, and helpful!!

Q
Review №14

To that guy Jaimie who works there learn how to focus on one customer at a time . Shouldnt have to wait 20-30 min just to trade something in . Youre job is literally not hard at all

Er
Review №15

First time using/purchasing from this GameStop today because I live in the Boston ma area and Salem is a pain to get to, plus what I was looking for no one had and they did! I spoke on the phone with a Brian yesterday and John today regarding these items and they were AWESOME!!! Unbelievably helpful and friendly, went BEYOND the typical Yes we have it, okay bye and I was pleasantly surprised by that. I would Absolutly use this GameStop again 100%!! P.S. Please Give John and Brian a raise! :)

Do
Review №16

Had what I needed

Tr
Review №17

Nicest gamestop I been to

Lu
Review №18

I absolutely love this GameStop, its my childhood store. The employees are really nice compared to the ones on Lynn marketplace. This GameStop is the one to go to.

Jo
Review №19

Good service and decent prices

Ta
Review №20

My son loves this store staff are very helpful

Ma
Review №21

All the guys are great treated very well

Ch
Review №22

Knowledgeable crew here.. always very helpful and friendly.

Ro
Review №23

Bought a new playstation pro and a couple used games. Store manager wont mention names said that there would be a cupon mailed to me to receive some off another game. I went by 3 weeks later and told the sales guy that I didnt receive the cupon in the mail but he had all the info on the computer screen and still couldnt help me out. I left my name and number for store manager to call.......3 days later....crickets. better off buying online...no customer service here.

Av
Review №24

I have been shopping at this Gamestop since it opened (something like 15 years) It is always clean and organized the staff friendly and knowledgeable and a great selection of pre-owned games and consoles. Conveniently located with a Walmart so you can stock up on snacks and drinks for the binge gaming session youre about to embark on.

Gi
Review №25

Not worth buying there! Never get your money back when returning

V
Review №26

Great shop with knowledgable workers.

af
Review №27

Game stop was the best but it did not have any smash ambio

Em
Review №28

Awesome, knowledgeable, witty, and funny staff. They have good recommendations without being too salesy

Na
Review №29

Staff was helpful and courteous. Guided me in was to save more money on my purchase.

je
Review №30

Great the customer service is great wenr in looking for an outdated controller and found it

Br
Review №31

My son loves going to this place to trade in used games to pickup different used games

De
Review №32

Me and my fiance go here all the time.He will only buy games from this gamestop just for the simple fact that all of the workers there are funny, energetic, & will tell you the truth. Like if you ask if this game is good or not they will tell you the pros and cons of the game or item your looking at. Love this gamestop :]

Do
Review №33

They take forever to wait on people. Was there to get a gift card took a half hour and there was only one person in front of me

Kr
Review №34

Neat, well organized store with very helpful sales staff!

Gi
Review №35

I loved the staff They helped me alot

Al
Review №36

Good outlet, fantastic help, will point you in the right direction if they cannot assist you.

Di
Review №37

They always have my game my kids want

Jo
Review №38

The staff was extremely helpful and they definitely know their stuff

Sc
Review №39

Good cheap games

Ge
Review №40

Great variety on games and reasonable prices.

ma
Review №41

Niced

Ni
Review №42

Been Going There Since I Was 12

G
Review №43

A lot of games for different consoles, I always go here.

Da
Review №44

I enjoyed myself and nice people

Be
Review №45

This GameStop is absolutely the best

Ab
Review №46

Told me a game could use both the GameCube controller and Wii controller. got home and I found out you could only use the Wii controller. liars

k
Review №47

Very helpful knowledgeable staff. Very patient

Ha
Review №48

Friendly staff, ok prices. Cheaper online for many things

Br
Review №49

Is good is my favorite place to go

Ma
Review №50

Good customer service

ro
Review №51

Went in 10 minutes before they closed to trade in a white ps4 and they told me that they stop trade ins 15 min before they closed... I never heard such lie before.

Jo
Review №52

Called, said they had something in stock. They didn’t.

Py
Review №53

Staff is helpful and informative.

Se
Review №54

Very knowledgeable staff

jo
Review №55

My primary video game store!!

Ir
Review №56

Pleasant workers

Al
Review №57

Good for kids

Jo
Review №58

Very helpful

Jo
Review №59

Great

Be
Review №60

Grate customer service

Is
Review №61

Ok

Ec
Review №62

They had a switch

ch
Review №63

Best of all

Information
5 Photos
63 Comments
4.4 Rating
  • Address:440 Highland Ave, Salem, MA 01970, United States
  • Site:https://gamestop.com/store/us/ma/salem/3285/highland-ave-salem-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 978-825-9121
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–9PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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